#Netgear genie for mac for mac
#Netgear genie for mac Pc
#Netgear genie for mac windows

This is an unfortunate interoperability limitation. Given the nature of the modified firmware, most functionality of the NETGEAR Genie app will not be compatible with the router due to certain restrictions that were made.Īs it stands, we will not be able to work our way around it due to the said requirements of our partner ISP's. As what you have also confirmed, the firmware version indicates (with CH suffix) that it is a modified version as normally required by most of our partner ISP's. I have checked on our system and was able to confirm that the registered device is indeed an ISP supplied unit.

#Netgear genie for mac for mac

Please Release A Version Of Netgear Genie For Mac Download Hi, I would like to apologize if we have not met your expectations with the support that was provided to you. If not, thank you for responding and trying - and please let the 'powers that be' know that they are not helping Netgear's reputation, which has been slipping very badly recently, by making unhappy customers like me (who would've purchased if they hadn't taken this position.) Thank you. If it is not true, that the Genie app won't work with any rented Netgear product, please tell me how I can get it to work with my Netgear R6300v2. It is a real inconvenience (and sometimes an impossibility) for me to have to use a computer and web browser to log onto the site to do any administration of my device. This is just bad practice for customer satisfaction. If this is actually true, and I cannot get Genie to work with my router, then I definitely won't be purchasing any Netgear product in the future. I'm really not happy with Netgear for not allowing the Netgear Genie app to work with rented products. I've heard too many horror stories about unreliability and bad customer service. I rent my router from Charter (brand new router brand new ISP) because I didn't want to buy a Netgear router until I checked it out. I was informed, last night by email, by a rude Netgear CS rep, that 'Since my device is not a retail product, the NETGEAR genie will not work on your router.' What is the version of the NETGEAR Genie program? What is the operating system of the device? Have you tried using another device? What is the firmware version of the router? Regards, Dexter Community Team Hi Dexter, I don't know exactly what version of Genie I had because I uninstalled it from all of my devices (so yes, I have tried using another device - 3 in fact) but it should've been the most current version because I only downloaded and tried it within the last week (and just yesterday on my Samsung Galaxy S4.) The firmware on my r6300v2 router is current also (at least according to the Netgear website) and is V1.0.3.61.0.63CH.

#Netgear genie for mac Pc

I thought this problem was solely on my iPad, but only recently discovered the inability to login via the Genie app on my PC as well. The router is otherwise working fine, but I would like to re-establish the functionality of NetGear Genie app on my iPad-any ideas? I've tried deleting the app and re-installing, but that has not worked. I first noticed over a month ago when I could no longer access the Network Map via Genie on my iPad. Please try again.' This was not always the case. The router response timed out.' I get a similar response when I try to access the NetGear Genie app via my iPad (3rd gen.): 'Action timed out. While I can login to my router (WNDR4500) via my browser (Chrome and IE9), I cannot login to Router Settings via Genie on my PC (Win7). IMPORTANT: Read the release notes carefully before updating firmware or installing new software. And Mac system to use with Time Machine, please refer to the User Manual.) After connecting your Mac computer to your router's network, mount the hard.

#Netgear genie for mac windows

Please Release A Version Of Netgear Genie For Mac Windows 10īackup your files on your Mac.

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